Power Mobility has a dedicated service company with experienced technicians on the road to service and repair your power chair.
Choosing the right power chair for your needs is one of the most important decisions you’ll ever make. That’s why you need to choose a company that really knows its stuff!
The founder of Power Mobility, Neil Schuler, has over 40 years experience providing power chair and other mobility solutions, while the rest of our team includes some of the most experienced, knowledgeable and understanding people in the industry.
What’s the biggest mistake people make when buying a power chair?
“From my 40 plus years of experience, I think the biggest mistake people make is buying a chair from a company that doesn’t offer quality, reliable after-sales service and repairs. I can’t stress enough how important after-sales service is when you buy a power chair. It’s crucial that you know you can get fast, efficient service if something goes wrong,” explained Neil.
“Lots of people have told me about the awful experiences they’ve had with some companies simply ‘dropping their chair and running’. That’s not the way we work at Power Mobility. When you buy a chair from us, we can provide all the after-sales service you need through our dedicated mobile service and repair company, GS Electronics. We have many clients who we’ve been looking after for decades, and we’re the only ones they trust to look after their chair,” he added.
Bill Peacock from Bellara in Queensland has been a Power Mobility customer for over ten years now. “The experience with Power Mobility is sensational, from ordering right through to delivery. Every step of the process is carried out with care and empathy,” said Bill. “Power Mobility serve the disabled community with excellence and a duty of care other providers could take a lesson from.”
The power of great service
At Power Mobility, we understand the importance of having someone you can rely on to maintain, service and repair your equipment. So before you buy, ask about after-sales service and repairs. Many retailers simply sell the products – they don’t offer service and repairs. As mentioned earlier, Power Mobility offer a convenient mobile service and repair centre through our sister company, GS Electronics – a trusted and experienced service provider for over 30 years.
GS Electronics specialise in both workshop and mobile servicing and repairs of all types and brands of rehabilitation and mobility equipment, including power wheelchairs, electric beds, pressure mattresses, bathroom equipment, plus much more. The experienced technicians are fully trained to conduct the most complex electrical and mechanical repairs, alterations and customisations, so you can stay mobile. That’s the power of great service!
Power Mobility and GS Electronics are now under one roof! That’s right, GS Electronics has moved from Tingalpa into Power Mobility’s premises at Geebung. This is a very exciting move for both businesses, and we look forward to our sales and service teams working even more closely to create great outcomes for our clients.
“We believe that the sharing of information between our sales and service teams will be a huge advantage, and although we worked together before, being under the same roof now makes it so much easier,” explained Neil Schuler. “Please drop in and say hi. We’d love to see you!”
Talk to the experts at Power Mobility
Power Mobility has an extensive range of mobility devices including Quantum, Pride, Magic Mobility and Ottobock power chairs, manual chairs, scooters, bathroom aids, plus much more. Drop into our showroom or call our friendly team today on 07 3265 4663 to find the best solution for your mobility needs.